Customer reviews of Paul Greasley Cars Ltd

By Wayne C on 14 June 2016 | Verified purchase

A great car plus dealing with Paul was a pleasure explaining everything I wanted to know about the car, overall a very professional service.

By Anonymous on 25 May 2022 | Purchase not verified

1st Class experience. Vehicle as advertised and described in superb condition for year. No pressure sale, test drive allowed and car once purchased home delivered when promised. Really chuffed with vehicle and feel like I have chosen well. Thank you

Reply from Paul Greasley Cars Ltd on 25/05/22

Many thanks for your five star review! It is great to hear you are happy with our service. I hope you enjoy your new car and fingers crossed the weather stays nice so you can get that roof down! Kind Regards Jonathon Paul Greasley Cars Ltd.

By Ruth w on 27 April 2022 | Purchase not verified

Just bought my 2nd car from them. friendly staff and car amazing. am so happy with it. am so happy i found this place.

Reply from Paul Greasley Cars Ltd on 25/05/22

Many thanks for your kind review. We are glad you are enjoying your new car. Kind Regards Paul Greasley Cars Ltd.

By Anthony M on 07 March 2022 | Purchase not verified

I recently bought a Fiesta from Paul Greasley Cars. I was told it was in mint condition and I travelled a fair distance to look. For it's age (2007) it was. They fitted four new injectors and a battery before I collected it as they were in need of replacing. I think there would be a lot of car sales people who would not. It was purchased as a second car and I have to say it has been, so far, a great buy. If it continues like that I will be back. No pushy sales and an easy transaction. Do your own homework and you can't complain. Thank you.

By Anonymous on 27 November 2021 | Purchase not verified

Was sold a faulty car with engine leak. No end of problems since buying. After just over a month, I was told my invoice was a “contract” despite it saying my statutory rights not affected. Also extremely rude on the phone. Avoid avoid avoid.

By Gill P on 26 November 2021 | Purchase not verified

I found Paul Greasley motors offered a fabulous service. Richard helped me with the purchase of my Honda Jazz and was very thorough. He inspired a lot of confidence in me and was very professional and friendly. After sales service is excellent too with regards to zny problems or queries after the purchase. I would go there again and definitely recommend them.

By Ian P on 28 July 2021 | Purchase not verified

Saw a 5 year old, low mileage diesel Peugeot 508 Allure on the Paul Greasley website. Phoned for details including part exchange. I liked what I heard. Confirmed the reservation and drove to Leicester. The car is full of good hi-tech goodies which needed a decent test drive to check them, which was granted. Richard gave me a fair trade-in for my car and did all the paper work, which eased the buying experience. After two months I am very satisfied with the car. There were two minor hiccups, the cigar lighter fuse need to be replaced and the fuse box is amazingly inaccessible. Then the battery completely died, ie it could not be charged. Very promptly, over the phone, Richard ensured these two minor glitches were fixed. The result is I have dream car which is a testament to Paul Greasley's experience in sourcing good used cars. It was well worth the drive from London.

By Thomas / Mark W on 08 July 2021 | Purchase not verified

Vert polite and very pleasant to deal with. Excellent customer service. Rang them up to make an enquiry about a vehicle of which they were very knowledgeable. I informed my dad who contacted them and placed a deposit over the phone there and then. We later transferred the remaining balance including delivery and the car was delivered to me two days later at the time promised. They popped the car up on the ramps before delivery to make sure it was fully sound. Very happy and would definitely buy from them again. Car drives beautifully.

By Anonymous on 13 June 2021 | Purchase not verified

Wanted a quote on part exchange price of my car. Had an employee of Paul Greasely ring me. When he realised he wasn't going to get a sale there and then, just hung up on me. Very rude. If that is the average standard of employee with this company, I definitely won't be using them or recommending them.

Reply from Paul Greasley Cars Ltd on 22/06/21

Dear Sir/Madam, I am extremely disappointed to read your review. We at Paul Greasley Cars Ltd take matters like this extremely seriously. As we have no name of the reviewer (assuming this review is genuine) it is difficult to ascertain exactly when this phone call was apparently made. Rest assured, all of our staff have since been re-advised of their telephone manner and if our service fell short on this occasion I can only apologise. We wish you well in your search for a new vehicle. Kind Regards Paul Greasley Cars Ltd.

By Tim h on 04 June 2021 | Purchase not verified

Bought a 207cc from Paul had a few problems after a couple of days but true to there word picked it up next day and supplied a loan car.returned the car to my home all fixed and has been great since.would I buy another car from Paul absolutely I would good cars at good prices.nice people too.

Reply from Paul Greasley Cars Ltd on 05/06/21

Tim, Many thanks for your great 5 star review, it was a pleasure dealing with you. I hope you are enjoying the lovely weather in your new convertible. We hope to see you again. Kind Regards Jonathon