Customer reviews of Paul Greasley Cars Ltd

By Paul N on 19 July 2017 | Purchase not verified

I've recently purchased my third car from PG cars in the last nine years. The salesman Rob listened carefully to my ideal car (needed good, reliable engine that could handle frequent motorway use) and budget restrictions and he pointed me in the direction of three suitable choices. He explained the differences and I'm now really happy with the car I've bought. I can recommend PG cars for anyone buying a used car for great value and service.

By Kayleigh T on 17 March 2017 | Purchase not verified

I bought my first car from Paul Greasley Cars and at the time I loved it. Sure the thing was cheap, scratched up to hell and old but it was mine. After very little negotiation etc I drove home with it that day. I had 30 days warranty and was so happy to have my own freedom that I overlooked a few things that I shouldn't have. The radio and stereo for one, the advert and sales assistant said they were in working order but they never did work for me. I also had a rattle noise which made my car recognisable when driving, though I told myself it was just age. It wasn't. After having the car for almost a year I took it in for it's first MOT with me...only to find it failed miserably. Not only do I need two new headlight covers (which were plastic, warped and like that when I bought it) but also there is a crack on the exhaust and a major leak which explains the rattle noise, which again was always there when I got the car. Car was not as described and now it's scrap metal.

Reply from Paul Greasley Cars Ltd on 23/03/17

We are sorry for the issues you currently have with your Toyota Yaris purchased 12 Months ago, I appreciate the car was only £865, it is unfortunate you never returned the car under the warranty period to have the exhaust repaired. Before your purchase of the car it was independently MOT Tested. Having checked on the MOT data base your car has just failed the MOT on 2 items, the exhaust and head lamp aim, if you would like to contact us we can arrange for the repairs to be carried out at a minimal cost, after which I am sure the Yaris will continue to give good service.

By Hastings K on 13 February 2017 | Purchase not verified

Paul Greasley Cars Ltd, is a well trusted car dealer. As a new customer I was given a wonderful service right from the day I called to enquire about the can I wanted. When I bought my car, Paul reminded me that I should communicate with him if I experience any problems. Two weeks later I listed all faults that I identified on the vehicle and when I called Paul, he gladly asked me to bring it back so that he could arrange to fix the faults. I returned the car to be fixed and I was immediately given another car to use until my car was fixed. My car has been fixed now, and I am a very happy customer. I recommend Paul Greasely to anybody wishing to buy a car. The director, Paul himself including all members of staff are absolutely very good and understanding.

By Kate M on 31 January 2017 | Purchase not verified

Excellent garage, friendly staff, great service. Pleasure to deal with. Not at all pressured.