Customer reviews of Paul Greasley Cars Ltd

By Anonymous on 10 September 2023 | Purchase not verified

Bought a 2006 Skoda fabia automatic from Paul in July. Car had obviously been carefully selected/well looked after, was fairly priced and well presented. Travelled 160+ miles to look at the car and it was well worth it. Two months later I have now done 2000 trouble free miles. I would definitely by from Paul and the team again as I found they were genuine/sincere and didn’t have inflated prices.

By Ewa C on 28 July 2023 | Purchase not verified

This is the best car dealer I’ve ever seen. Bought second car from them, I’ve heard some noise in the wheel so I went to them and they fixed it straight away and gave me replacement car while my car being fixed. I would give 10stars if I could. Thank you guys

Reply from Paul Greasley Cars Ltd on 31/07/23

Many thanks for your kind FIVE STAR review. We hope you enjoy your new Kia Sportage. Come back and see us again next time you are ready for a new car. Kind Regards Paul Greasley Cars Ltd

By Rose B on 20 May 2023 | Purchase not verified

Very professional team and excellent customer service. Highly recommended! Best garage, rare find and rest assured you will not be ripped off. Will be using then again in the future 😊

Reply from Paul Greasley Cars Ltd on 31/07/23

Thank you for your FIVE STAR review. We hope to see you again. Kind Regards Paul Greasley Cars Ltd

By Debbie B on 05 March 2023 | Purchase not verified

Excellent service. Bought mini and was really happy as had full MOT and is lovely to drive.

Reply from Paul Greasley Cars Ltd on 31/07/23

Many thanks for your kind FIVE STAR review. We hope you are enjoying your new Mini. Kind Regards Paul Greasley Cars Ltd

By john b on 11 December 2022 | Purchase not verified

Nice people to deal very helpfull and friendly. They had the car ready for me when I got there. Richard did all the paper work for me so I could drive away within an hour. I highly recommend these people. The car I bought has high milage, but that reflected in the very fair price they were asking.

By Anonymous on 02 August 2022 | Purchase not verified

Sold me a dodgy car. Have terrible post sales service and provides unfactual information. BEWARE

Reply from Paul Greasley Cars Ltd on 02/08/22

Dear Sir, You purchased a 2005 year Ford Street Ka having covered only 37402 miles in June 2020 for an extremely competitive £1295. Your vehicle came with a warranty when you purchased it as stated on your purchase invoice. It also passed an independent MOT with no advisories prior to your purchase. I also note there was a further MOT on the vehicle a year later, still with no advisories. I find it most disappointing you have chosen to leave this review anonymously (even though we can trace each user) and some two years after you purchased the vehicle. Should you have had any issues with the vehicle we would always be happy to investigate and help correct such an issue. As a small family business we pride ourselves on our customer service and rely on our many positive reviews. Paul Greasley Cars Ltd are not responsible for any issues you may encounter after two years of ownership however we would have obviously been willing to help should this have been requested. Kind Regards Paul Greasley Cars Ltd.

By Anonymous on 25 May 2022 | Purchase not verified

1st Class experience. Vehicle as advertised and described in superb condition for year. No pressure sale, test drive allowed and car once purchased home delivered when promised. Really chuffed with vehicle and feel like I have chosen well. Thank you

Reply from Paul Greasley Cars Ltd on 25/05/22

Many thanks for your five star review! It is great to hear you are happy with our service. I hope you enjoy your new car and fingers crossed the weather stays nice so you can get that roof down! Kind Regards Jonathon Paul Greasley Cars Ltd.

By Ruth w on 27 April 2022 | Purchase not verified

Just bought my 2nd car from them. friendly staff and car amazing. am so happy with it. am so happy i found this place.

Reply from Paul Greasley Cars Ltd on 25/05/22

Many thanks for your kind review. We are glad you are enjoying your new car. Kind Regards Paul Greasley Cars Ltd.

By Anthony M on 07 March 2022 | Purchase not verified

I recently bought a Fiesta from Paul Greasley Cars. I was told it was in mint condition and I travelled a fair distance to look. For it's age (2007) it was. They fitted four new injectors and a battery before I collected it as they were in need of replacing. I think there would be a lot of car sales people who would not. It was purchased as a second car and I have to say it has been, so far, a great buy. If it continues like that I will be back. No pushy sales and an easy transaction. Do your own homework and you can't complain. Thank you.

By Anonymous on 27 November 2021 | Purchase not verified

Was sold a faulty car with engine leak. No end of problems since buying. After just over a month, I was told my invoice was a “contract” despite it saying my statutory rights not affected. Also extremely rude on the phone. Avoid avoid avoid.